VIRTUAL MEDICAL ASSISTANCE & REMOTE PRACTICE MANAGEMENT

Virtual assistance may significantly impact how successfully and effectively you operate your business, whether it is through real-time transcription of clinical notes, remote office administration management, or patient call response.

By employing committed healthcare virtual assistants from us, you can concentrate on the aspects of your organisation that bring in money. We support you in monitoring your daily documentation while enhancing your efforts to engage patients.

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Slash costs, keep your patients happy, and empower your practice with our Virtual Assistants

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Virtual assistance can greatly enhance the efficiency of your business operations, whether through real-time transcription, remote office management, or patient call handling.

By hiring dedicated healthcare virtual assistants from us, you can focus on revenue-generating tasks while we handle daily documentation and patient engagement. Our virtual scribes, medical assistants, and office assistants provide an affordable solution without compromising quality. Trusted by leading healthcare brands across 30+ specialties, ClaimXCare is Brightree® certified and 100% HIPAA compliant.

Our virtual assistants can support a variety of tasks, such as medical billing, data entry, customer service, and bookkeeping, helping you save time and money. You’ll have more time for patient care without the need for additional office setup or equipment.

ClaimXCare’s advanced AI-powered voice technology ensures clear, accent-neutral communication, reducing average handling time by 18% and boosting customer satisfaction by 22%. These enhancements elevate patient and payer communication, crossing cultural boundaries and improving overall service delivery for healthcare providers. With these innovations, ClaimXCare is transforming virtual support in healthcare, maximizing efficiency and satisfaction.

Our 360° Virtual Assistance Roadmap

  • Medical Records Management
  • Chart Preparation & MR Filing
  • Data Entry & Transcription
  • Medication Refills
  • After-care Support like CPAP-Compliance (for DME) and Other Regular Chronic Care Activities
  • Remote Patient Monitoring
  • Medical Credentialing Services
  • Prior Authorizations
  • Telehealth Coordination
 
 
 
 
 
 
  • Appointment Management (incl. appointment scheduling, re-scheduling, cancellation & update)
  • Patient Communication (Online & Calling)
  • Billing & Insurance Support
  • Telephone Triage Assistance
  • Travel Arrangements
  • Bookkeeping
  • Sales, Billing & Delivery
  • Research & Report Preparing
 
  • Real-time Transcribing, Charting & Documentation
  • Soap Note Management
  • Updating EHR/EMR

Live virtual assistance in healthcare offers numerous benefits, including improved documentation quality, enhanced patient experience, reduced provider burnout, improved claim management, risk reduction, process simplification, and faster accounts receivable. By ensuring accurate documentation and patient interactions, virtual assistants promote better record-keeping practices and patient care. They also help in accelerating claim creation, reducing delays and ensuring prompt payment. Virtual assistants also help reduce risk factors by ensuring rules are followed and minimizing mistakes in invoicing and paperwork. They also streamline billing procedures, reducing days for accounts receivable and enhancing cash flow and stability. By providing personalized support and strengthening the provider-patient interaction, virtual assistants help medical practices reclaim their human element, making the experience more enjoyable and fulfilling for patients and clinicians. Overall, live virtual assistance in healthcare not only enhances operational effectiveness but also yields better patient care results.

Leverage the ClaimXCare advantage now

  • A constant state of high productivity across the board for virtual assistance
  • Voice assistance in a neutral, “general American accent”
  • VAs: qualified, pre-screened recent college grads
  • A maximum 80% reduction in your operating costs
  • Committed personnel attending to your individual needs
  • VA products and services that work with all EMRs and EHRs
  • For flawless integration and error-free implementation, the first 30 days are free.
  • Excellent referral from renowned figures in all 50 states.
  • No legally enforceable agreements, upfront fees, or restricted terms
  • Help available in real time with no latency in any US time zone

HOW IT WORKS

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What's Our Client Says

Claim X Care

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Mike David
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The most diligent and competent billing business is Claim X Care. Claim X Care verifies the accuracy of their billing. They have excellent expertise of physician billing.
John Doe
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Claim x Care has been a huge assistance with our excellent A/R. They are constantly so eager to assist and do the work quickly..
Jack
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For accrediting our practice, I went with Claim x Care. The crew helped us along the way and was courteous, understanding, and quick to respond.
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Frequently Asked Questions (FAQ’s)

What is revenue cycle management (RCM) in healthcare?

The process of overseeing the financial facets of patient care, from scheduling and registration to claim filing and payment collection, is known as revenue cycle management in the healthcare industry. It entails duties like coding, billing, accounts receivable administration, and confirming insurance eligibility.

Revenue cycle management is offered by Claim x Care as a whole service or in segments that may be chosen as a la carte offerings. In all we do, we tailor our solutions to the particular healthcare provider and practice management style, making our service to you exceptional.

How can RCM services benefit my healthcare organization?

Your healthcare company may gain from revenue cycle management services by increasing cash flow, decreasing claim denials, increasing revenue collection, and simplifying administrative duties. Revenue cycle management services may improve practice management, boost efficiency, improve financial performance, and free up staff members to concentrate on patient care by using knowledge, technology, and best practices.

According to our observations, when revenue cycle management is done well, it will also result in a better patient experience, which will raise the number of favourable reviews and eventually lead to patient expansion.

What types of healthcare providers can benefit from RCM services?

Numerous healthcare organizations, such as hospitals, doctor offices, clinics, ambulatory surgical centres, and medical billing firms, might benefit from revenue cycle management systems. Any organization that handles medical billing and revenue collection, regardless of size or specialism, may gain from more efficient revenue cycle management procedures.

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